1. BCarm Knowledge
  2. Employee Account Information

How is the login process changing?

We are making some changes to how you access to BCarm, making the login process quicker, and more secure.

From 18th January 2021, employees will now have the ability to set their own memorable password for their BCarm accounts, keeping your data even more secure. As a result, you will no longer need to provide a PIN number every time you log in to the system.

 

 

What do I need to do?

Once the changes are in place, the next time that you log in you will be asked to follow a few easy steps to set your own new and memorable password.

Once you've set your new password, you will only need to remember your email address, and your password, to log in. 

What if I forget my password? 

No need to worry! You can set a new password at any time, using a code and a link generated by the system. Here is a handy visual guide to the whole password-reset process.

Go to the section on your login page marked ‘Forgotten Your Password?’ on the right-hand
side of the screen and type in your email address.

Click ‘Recover Account’.

If there is an existing account with this email address, you will receive a password-reset code via an email, SMS (text) message, or your system administrator will get an On-Screen Code.

The communication method associated with your account is decided by your system administrator.

Click here to learn how to set confirmation methods for your own employees.


Supporting articles:

What if I forget my password?
How do I add my employees into BCarm? 
How do I update my employee’s information? 
What can an administrator do in BCarm? 
What are Confirmation Methods?
My employees don't have their own unique email addresses, what are my options?