Check your IT requirements for E-Learning

The technical specifications required to use the E-Learning system are listed below:

Ensuring that the below settings are applied on the device used to complete the e-learning, has been found the assist with the below queries:

  • The courses are running too slow/ not loading
  • Course page is blank
  • I'm not receiving emails/ notifications from the system
  • What's the best browser to run the courses?
  • The course is saying the course license key is missing?

Internet Access:

You will need a computer or device with a web browser and an internet connection to access Safety Media e-Learning Solutions. The minimum Recommended Bandwidth: 2Mbs.


Recommended Software Settings and one of the following web-browsers:


Windows:
Microsoft Edge (Versions as maintained and supported by the manufacturer) and Google Chrome

OS X: Latest versions as maintained and supported by the manufacturer and Firefox

IOS: Latest versions as maintained and supported by the manufacturer and Firefox

Android: Latest versions as maintained and supported by the manufacturer and Firefox

Adobe Reader or Reader DC (for viewing of PDF documents downloadable from the solution where applicable)

Plug-ins: Flash player: Version as recommended by Adobe. Microsoft will remove Flash from all of its browsers by December 2020 please see link: https://support.microsoft.com/engb/help/4520411/adobe-flash-end-of-support

Settings: Enable JavaScript and Allow cookies

Sound:

You will need a computer or device that either has built-in speakers or the ability to connect speakers, or headphones to it, as most of our courses have a voiceover to them, except for the Refresher courses.


Recommended Firewall Settings and Email Whitelisting:

E-Learning requires access to the domain *.safetylearning.co.uk

System generated email notifications are issued from the email address notifications@safetylearning.co.uk and this address must be whitelisted where applicable.

For Document Manager, the following URL needs to be whitelisted/added to trusted sites where applicable: https://documents.safetylearning.co.uk.s3.eu-central-1.amazonaws.com

 

For Admin users, font and dynamic mapping functionality require access to the domains: *.googleapis.com, *.gstatic.com www.google.com