The technical specifications required to use the E-Learning system are listed below:
Ensuring that the below settings are applied on the device used to complete the e-learning, has been found the assist with the below queries:
- The courses are running too slow/ not loading
- Course page is blank
- I'm not receiving emails/ notifications from the system
- What's the best browser to run the courses?
- The course is saying the course license key is missing?
Internet Access:
You will need a computer or device with a web browser and an internet connection to access Safety Media e-Learning Solutions. The minimum Recommended Bandwidth: 2Mbs.
Recommended Software Settings and one of the following web-browsers:
Windows: Microsoft Edge (Versions as maintained and supported by the manufacturer) and Google Chrome
OS X: Latest versions as maintained and supported by the manufacturer and Firefox
IOS: Latest versions as maintained and supported by the manufacturer and Firefox
Android: Latest versions as maintained and supported by the manufacturer and Firefox
Adobe Reader or Reader DC (for viewing of PDF documents downloadable from the solution where applicable)
Plug-ins: Flash player: Version as recommended by Adobe. Microsoft will remove Flash from all of its browsers by December 2020 please see link: https://support.microsoft.com/engb/help/4520411/adobe-flash-end-of-support
Settings: Enable JavaScript and Allow cookies
Sound:
You will need a computer or device that either has built-in speakers or the ability to connect speakers, or headphones to it, as most of our courses have a voiceover to them, except for the Refresher courses.
Recommended Firewall Settings and Email Whitelisting:
E-Learning requires access to the domain *.safetylearning.co.uk
System generated email notifications are issued from the email address notifications@safetylearning.co.uk and this address must be whitelisted where applicable.
For Document Manager, the following URL needs to be whitelisted/added to trusted sites where applicable: https://documents.safetylearning.co.uk.s3.eu-central-1.amazonaws.com
For Admin users, font and dynamic mapping functionality require access to the domains: *.googleapis.com, *.gstatic.com www.google.com